Charity Partnerships: Faster Placements, Better Outcomes

Important Information

This guidance is for general information only. If you're experiencing urgent housing issues, contact your local authority housing team or emergency services immediately. For specific legal advice, consult a qualified housing solicitor.

Streamlined Referral Process

Direct Referral Pathway

✅ Single point of contact for all charity referrals ✅ 48-hour initial assessment of suitability ✅ Weekly placement meetings to discuss available options ✅ Dedicated housing coordinators for charity partners ✅ Priority placement for high-risk cases

Required Information

Individual needs assessment including support requirements
Risk assessment covering safeguarding and safety concerns
Funding arrangements - Universal Credit, Housing Benefit, or other
Support team details - key workers, care coordinators
Emergency contacts and next of kin information

Supported Placement Model

Our charity partnership programme ensures placements succeed through:

Pre-Placement Planning

✅ Property matching based on individual needs and accessibility ✅ Support plan coordination with existing care teams
✅ Move-in support including essential items and orientation ✅ Local area induction covering transport, shops, services ✅ 24/7 emergency contact arrangements established

Ongoing Partnership Working

✅ Monthly review meetings with charity support workers ✅ Joint care planning for complex needs residents ✅ Crisis intervention protocols for challenging situations ✅ Outcome tracking and impact measurement ✅ Learning and development sharing best practice

Outcomes and Impact

Placement Success Rates

92% of charity referral placements sustained at 12 months
Average 14 days from referral to move-in
Zero evictions for safeguarding-related placements in 2024
89% resident satisfaction scores for charity-referred residents

Cost Effectiveness

32% reduction in emergency accommodation use
£4,200 average saving per successful long-term placement
Reduced crisis interventions through proactive support
Better health outcomes measured at 6 and 12 months

Partnership with housing specialists creates better outcomes for vulnerable people. Our corporate partnerships team can discuss referral arrangements and support frameworks.

Interested in partnership working? Visit citizensadvice.org.uk for guidance on housing partnerships, or contact our charity partnerships team directly.