Complete Property Management
Hassle-Free Property Management for Supported Living
Take the stress out of property ownership with our comprehensive management service. From maintenance to compliance, we handle everything while you receive guaranteed monthly income.
Professional management available from next month
Why Choose Our Service
Industry-leading expertise with proven results
24/7 Maintenance
Full Compliance
Tenant Relations
Property Value
Service Details
Everything included in your service package
Emergency Response & Maintenance
24/7 emergency callout service with qualified tradespeople available around the clock for any urgent repairs or issues.
- 2-hour emergency response guarantee
- Network of vetted and qualified tradespeople
- Preventative maintenance programs
- Regular property condition reports
- All materials and labour costs included
Regulatory Compliance Management
Complete management of all legal and regulatory requirements including safety certificates and local authority liaison.
- Gas safety certificates and annual renewals
- Electrical installation certificates (EICR)
- Fire risk assessments and equipment checks
- Energy performance certificates (EPC)
- Local authority registration and liaison
Professional Tenant Management
Dedicated support team managing all tenant relationships, from placement to ongoing support and conflict resolution.
- Comprehensive tenant screening and referencing
- Professional tenancy agreement management
- 24/7 tenant support hotline
- Conflict resolution and mediation services
- Move-in and move-out coordination
Financial & Administrative Services
Complete financial management including rent collection, expense tracking, and comprehensive reporting for tax purposes.
- Guaranteed monthly rent payments to landlords
- Utility bill management and payment
- Council tax liaison and management
- Detailed monthly financial statements
- Annual tax reporting and documentation
Our Proven Process
From initial consultation to ongoing management, we handle everything
Property Onboarding
Comprehensive property assessment and management setup with all necessary documentation and systems.
Timeline
1-2 weeks
Key Deliverables
- Complete property condition survey
- Management agreement signed
- All safety certificates verified or arranged
- Property insurance and registration completed
Systems Integration
Integration of property into our management systems with maintenance schedules and compliance tracking.
Timeline
3-5 days
Key Deliverables
- Property added to management database
- Maintenance schedule established
- Emergency contact procedures set up
- Financial systems configured
Tenant Placement & Setup
Professional tenant placement with comprehensive support systems and ongoing management protocols.
Timeline
2-4 weeks
Key Deliverables
- Suitable tenant identified and placed
- Tenancy agreements signed
- Support plans established
- Regular monitoring schedule implemented
Ongoing Management
Complete day-to-day management with regular reporting, maintenance, and support services.
Timeline
Ongoing
Key Deliverables
- Monthly management reports
- Quarterly property inspections
- Annual compliance certificate renewals
- 24/7 emergency response availability
What Our Clients Say
Real results from real property partners
"I've used many property management companies over 20 years, but none come close to this level of service. Everything is handled professionally and I never have to worry about my properties."
"The peace of mind is invaluable. I know my properties are in expert hands and the tenants are well-supported. The management reports are detailed and transparent."
"After years of dealing with maintenance headaches and difficult tenants, this service has transformed my property business. Professional, reliable, and always responsive."
Frequently Asked Questions
Common questions about our service
What's included in the management fee?
Everything is included - there are no additional fees. The management is covered by the arrangement we have with guaranteed rent payments. This includes all maintenance, compliance, tenant management, and administrative services.
How quickly do you respond to maintenance issues?
We guarantee a 2-hour response time for emergency issues, and non-urgent maintenance is typically scheduled within 24-48 hours. We maintain a network of qualified tradespeople across the UK for rapid response.
Who pays for repairs and maintenance?
All routine maintenance and repairs are covered by us as part of the service. For major repairs over £1,000, we'll discuss with you first, but we continue paying rent regardless of repair timelines.
How do you handle difficult tenants or conflicts?
Our experienced support team handles all tenant relations and conflicts professionally. We have mediation processes and, if necessary, legal procedures to resolve issues while protecting your property investment.
What reports do I receive about my property?
You'll receive monthly management reports including financial summaries, maintenance activities, tenant updates, and quarterly property condition reports with photos and recommendations.
Can I visit my property or speak with tenants directly?
While we handle all day-to-day management, you retain ownership rights. We ask that property visits be coordinated through us to maintain professional boundaries and ensure resident privacy.
Ready to Get Started?
Join hundreds of satisfied clients who've transformed their property investments with our proven approach