tenant rights

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Everything you need to know about tenant rights in social housing, including guidance, best practices, and regulatory requirements.

Tenant Rights

Trending

14 Aug 20256 min

Complaints that Work: Using the Statutory Complaint Handling Code

Since April 2024 the Code is legally binding. Learn the two-stage process, time limits and when to escalate for effective complaint resolution.

Law & Standards

Featured

14 Aug 20257 min

The Regulator of Social Housing's consumer standards set clear outcomes on safe, decent, well-maintained homes — here's the plain-English version.